Jane Clark

Jane
Clark
VP, Member Services,
NationaLease
68

Jane Clark is Vice President, Member Services for NationaLease. In this position, she is focused on managing the Member Services operation, as well as working to strengthen member relationships, reduce member costs, and improve collaboration within the NationaLease supporting groups. Prior to joining NationaLease, Jane served as Area Vice President for Randstad, one of the nation’s largest recruitment agencies, and before that, she served in management posts with QPS Companies, Pro Staff, and Manpower, Inc.

Articles
Trend data improves fleet operating costs

The data that comes off a truck’s sensors has proven invaluable in improving the vehicle repair process. The fleet owner not only receives notification of fault codes, but also often gets an indication of just how serious the problem is. This allows him to make decisions about when and where to get the asset repaired. It also means that not all trucks need to be brought in immediately, depending on the nature of the problem.

Technician competitions foster excellence

The Technology & Maintenance Council (TMC) is known for its commercial technician skills competition called SuperTech.  The two-day event features a qualifying round that consists of a three-part written test and some hands-on skills challenges.  Day two is a hands-on skills challenge where only a select group of technicians from the previous day are chosen to participate.

Winning the competition is quite prestigious and brings a lot of attention to the high level of skill needed to be a truck technician today.

ELD exemption for short-term rentals a good idea 1

The Truck Renting and Leasing Association (TRALA), which NationaLease is a member of, recently asked the Federal Motor Carrier Safety Administration (FMCSA) for an exemption from the electronic logging device (ELD) ruling. It seeks a five-year the exemption for trucks that are rented for 30 days or less.

While TRALA supports the ELD rule, it is concerned about “unintended technical and operational consequences that will unfairly and adversely affect short-term rental vehicles.”

Keeping your business relevant and profitable

It’s just human nature. Many business owners, once they find “the secret to success,” have the tendency to relax and enjoy the view, thinking (erroneously) that they have plenty of time before their competition can catch-up to them.

It’s not too soon to prepare for Roadcheck 2017 2

The Commercial Vehicle Safety Alliance announced that its annual International Roadcheck inspection blitz will be held June 6-8.

Technology and Maintenance

The Technology & Maintenance Council sure lived up to its name during its recent spring meeting in Nashville.

Between new product and services announcements, task force meetings, technical sessions and other presentations, there was lots of talk about the link between technology and maintenance.

Technology can be a great tool in your vehicle maintenance efforts but it’s not a silver bullet.  It allows you to have access to more information than ever before and provides transparency into maintenance and repair events.

Doing your part to prevent truck accidents 1

Preliminary statistics for 2016 indicated that there was a 7% to 8% increase in fatalities in accidents involving trucks and buses. While numbers are down from where they were 10 years ago, they are still unacceptable.

No one likes to see a truck crash, with or without fatalities, and there are steps you can be taking to make your fleet as safe as possible.

Good maintenance practices prepare you to take advantage of freight upticks

Earlier this year the U.S. Department of Transportation said it expects freight ton miles (the movement of one ton of freight for one mile) to increase by almost 50% by 2045.

A report from the Bureau of Transportation and the Federal Highway Administration predicted freight ton miles would reach 7.6 trillion in the next 30 years. While all freight is not moved by trucks, trucks are the method used most often. And that’s not likely to change.

Improving productivity: Sometimes it’s the little things

If we are honest with ourselves, we all can probably admit there is room for productivity improvements in our businesses.

All too often though I think we look for that one Big Thing that will suddenly make us 50 percent more productive. And while those leaps in productivity are great, the reality is they don’t happen all that often.

But that doesn’t mean we can’t make incremental changes in our business processes that will result in more modest productivity improvements.

Streamlining repair communication

Vehicle makers and component suppliers are making products more reliable and durable than ever before. But no matter how well made a truck or component is, from time to time things are going to go wrong or at the very least, trucks are going to need maintenance.

Hiring: Job offer and first day

Congratulations! You’ve found the ideal candidate for the position. The next step is to offer him or her the job. I am a firm believer that the new hire’s direct supervisor should be the one to tender the offer.  However, it is important that the HR department (if you have one) or your attorney review the offer letter to make sure it contains protections you may need later in the event you have to terminate the employee.

Hiring: Background and reference checks

When you think you’ve found the ideal candidate, it’s time to focus on reference and background checks.

All too often reference checks are treated as an afterthought or a mere formality. The reality is they should be an important part of your hiring process. After all, who better to ask about a potential new hire than someone who’s seen them on the job before?

Hiring: The interview

You’ve narrowed down the list of candidates and you’ve established a process to use for all face-to-face interviews. Now it’s time to bring the potential employees in so you can really get to know them to determine if they are a good fit for your organization.

Hiring: The interview process

Once you’ve completed phone screening job applicants, you may think it’s time to dive right into the face-to-face interview. Not so fast. Before you start interviewing, it is important to have a process in place.

The hiring process has changed from the days when the interviewer had all the power. Those days are gone and top candidates now have choices about where they want to work. Job applicants will be checking out your website and social media presence to find out about both your brand and your reputation.

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