Jane Clark

Jane
Clark
VP, Member Services,
NationaLease
69

Jane Clark is Vice President, Member Services for NationaLease. In this position, she is focused on managing the Member Services operation, as well as working to strengthen member relationships, reduce member costs, and improve collaboration within the NationaLease supporting groups. Prior to joining NationaLease, Jane served as Area Vice President for Randstad, one of the nation’s largest recruitment agencies, and before that, she served in management posts with QPS Companies, Pro Staff, and Manpower, Inc.

Articles
Hiring: The interview process

Once you’ve completed phone screening job applicants, you may think it’s time to dive right into the face-to-face interview. Not so fast. Before you start interviewing, it is important to have a process in place.

The hiring process has changed from the days when the interviewer had all the power. Those days are gone and top candidates now have choices about where they want to work. Job applicants will be checking out your website and social media presence to find out about both your brand and your reputation.

Hiring: The phone screening process

You’ve successfully posted a job opening at your company and resumes are flooding in. What’s your next step?

Before I talk about how to screen resumes, I want to suggest that you do something similar to a cost-per-mile analysis on your recruiting efforts. In others words, you should track your cost of recruiting to determine how much it is costing you to find the right employee.

You can develop a simple spreadsheet that includes:

Hiring: It all starts with a good job description

There is no escaping talk of the shortage of employees in the trucking industry. It’s not just drivers and technicians anymore. I am hearing of difficulties finding people to fill a variety of roles at fleets, dealerships, repair garages and leasing companies.

Finding the right employee can be difficult, but there some things you can do that will make it easier to find people who are a good fit for your business and its culture.

I am going to devote the next several blogs to helping you attract the right people to your business.

Most wanted safety improvements for trucking 4

The National Transportation Safety Board (NTSB) recently came out with its 2017-2018 Most Wanted List of Transportation Safety Improvements. It includes things like reducing fatigue related accidents, increasing the use of collision avoidance technology and eliminating driver distractions.

The NTSB list represents the top safety improvements that can be made across all modes of transportation with the goal of preventing accidents and saving lives.

Six tips for getting the most out of your maintenance program 1

Proper maintenance is essential to keeping trucks on the road. And while you may think you are doing a good job managing your fleet’s maintenance program, there are some small things that could help you get as much as you can out of your efforts.

Here are just a few quick and easy ways to boost the effectiveness of your maintenance program.

Brakes still need work

The recent Brake Safety Week (September 11-17), taught us a lesson. Despite what we may think, we still have work to do on brake maintenance.

During the safety blitz, 13.2% of the trucks and buses examined were placed out of service for brake violations. State, local, provincial, territorial and federal motor vehicle officers conducted nearly 18,400 inspections. They were looking for out of adjustment brakes and other brake system violations.

Maintenance and repair: Controlling that 10%

Maintenance and repair account for 10% of a fleet’s expenses, according to the most recent survey by the American Transportation Research Institute. That equals 15.6 cents per mile and has changed little from the previous year’s survey.

 And while things like drivers and fuel make up bigger portions of fleets’ budgets, 10% is no small amount.

 While there is no way to eliminate maintenance and repair expenses, there are things fleets can do to maximize the benefits of those expenditures.

How long should you keep your assets? 1

The longer you keep your trucks the lower the total cost of ownership, right? That’s not necessarily true for a couple of reasons.

Newer assets tend to be more fuel efficient than older ones. Truck makers have made great strides, aided by government regulations, to make sure today’s trucks get more miles out of a gallon of diesel fuel. And there are now a lot of add-in devices that can make the base truck even more efficient.

New overtime regulations: Are you ready? 1

December 1 is fast approaching. If you’re a fleet owner and that day does not resonate with you, you could be in trouble.

On December 1, 2016 major changes to the overtime rule will be going into effect. The U.S. Department of Labor is changing the overtime exemption regulations and that change has the potential to impact 4.2 million employees who are currently classified as exempt. And I am betting some of them work for you.

A plan for avoiding downtime

For most fleets, downtime is a four-letter word. They want to avoid it at all costs and while there is no way to eliminate 100% of it, you can reduce the chances of it happening.

Make the most of your training dollars

Given the increased complexity of today’s vehicles, training has become even more important than it was in the past. And the cost for it has skyrocketed. Some service providers have seen their spending on training triple in the last several years.

Using data to move toward predictive maintenance

For every day a truck is down for service, it can cost your fleet $800–$1,000 or more, according to Decisiv’s Michael Riemer. While many service providers are working with fleets to significantly reduce the time it takes to complete a repair — employing a triage type system, or streamlining the communication process, for instance — a better strategy is to eliminate the need for the repair in the first place.

Safe driver week: A winning combination

The Commercial Vehicle Safety Alliance (CVSA) has designated October 16-22 as Operation Safe Driver Week.

Throughout that week, law enforcement personnel will be focusing extra attention on compulsory safety laws for both car and truck drivers.

The aim of the program is to reduce the number of accidents caused by unsafe driving.

The benefits of managing your repair schedules automatically

The only thing more frustrating than having a truck down is having a truck down and no information about what’s going on with the repair…or even if the actual repair process has started.

While periodic updates about the status of the repair are helpful, given the workload of most service locations, chances are unless you call the service provider directly, you won’t be hearing from them.

Knowing when to retire a truck

It can be a bit tricky knowing the exact right time to retire one or more of your trucks. Some fleets set a trade cycle and stick to it no matter what. Others don’t follow a set cycle but rather trade when a new technology they are interested in gets released.

The key to determining the proper trade cycle is to remember that they are not determined by any one factor, but rather a number of them.

Here are some items to consider:

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