Mitchell 1 will hold its third shop management system training workshop Oct. 4-6 in Seattle, WA. The workshop will take place at the Hotel Monaco, and is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods and shortcuts, the company said.
The two-day session will guide users through all levels of functionality in the Mitchell 1 Manager and ManagerPlus system. Instructors will show program setup values, inventory, reporting, best practices and advanced transactions as well as integration with aftermarket cataloging. Attendees will also learn about the new Mitchell 1 SocialCRM customer retention and new customer acquisition service during a relaxed evening reception.
John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, will led the workshop.
“This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer.”
The workshop will explore both Mitchell 1’s Manager 5.9 and Manager SE (version 6.4) solutions.
Attendees can earn 30 AMI credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop. At the end of each workshop, AMI Course Completion forms will be handed out to those attendees who wish to pursue AMI credits.
There will be a cocktail reception on Thursday, Oct. 4 from 6-8 p.m. Workshop sessions run from 8 a.m. to 5 p.m., on Friday, Oct. 5 and Saturday, Oct. 6. The registration fee is $200 per attendee, plus applicable tax, and covers seminars, breakfast, lunch and refreshments each day. Participants are responsible for transportation to Seattle and hotel accommodations. Attendees may reserve rooms at the Hotel Monaco and receive Mitchell 1’s special hotel rate by mentioning Mitchell 1/ShopKey Manager Training when making the reservation by calling 1-800-546-7866. Registration must be completed by Tuesday, Sept. 18.
For more information or to register for Mitchell 1’s Management System Training Workshop, visit http://buymitchell1.com/form/m1usersinfo.htm.