Mitchell 1 and National Roadside Service (NRS) have reached aagreement to make Mitchell 1 repair information, including the company’s Tractor-Trailer.net and Medium-truck.net web-based repair systems, available to all NRS service providers.
“This partnership will mutually benefit both companies as it is intended to help NRS improve the quality of service that we can provide via our association repair shops, and to help Mitchell 1 sell more product and expand more quickly into the heavy truck and commercial vehicle market,” said Cindy Thoms, national marketing director, National Roadside Service.
NRS vendors will have instant access to approved parts vendors, global parts inventory, will call parts pickup and automated drop shipping of parts through Mitchell 1’s software.
Real-time information available to NRS members as a result of the partnership include vehicle repair history, current vehicle location, status of vehicles requiring service or repair and what those services will cost.