Nearly a third of U.S. workers ready to quit

June 23, 2011
32 percent of American workers are seriously considering leaving their current employer, a double digit increase from 2005

American workers are deeply unhappy and unmotivated and their employers are viewed with increasing disfavor, according to the recently released What’s Working survey by consulting firm Mercer. Nearly one in three (32%) of U.S. workers is seriously considering leaving his or her employer at the present time-- up from 23% in 2005.

The intention to quit is up across all employee segments, with the youngest workers most likely to be considering quitting. Of employees age 25–34, 40% want to walk and of employees 24 and younger, 44% reported they were considering a job change.

And that is not all. Another 21% said they view their employers very unfavorably when it comes to the factors that create worker loyalty, commitment and motivation. Mercer calls the combination of these important factors “engagement” and defines it as a psychological state in which employees feel a vested interest in the company’s success and are both willing and motivated to perform to levels that exceed the stated job requirements. It reflects how employees feel about the overall work experience – the organization, its leaders, the work environment, and the recognition and rewards they receive for their efforts.”

Among other key findings:

  • Base pay is by far the most important element of the employment deal, but U.S. workers now show lower satisfaction with base pay (53% satisfied, down from 58% in 2005).
  • 68% percent of employees rate their overall benefits program as good or very good, down from 76% in 2005, while 59% say they are satisfied with their health care benefits, down from 66%.

“The business consequences of this erosion in employee sentiment are significant, and clearly the issue goes far beyond retention,” said Mindy Fox, a senior partner at Mercer and the firm’s U.S. region leader.

“Diminished loyalty and widespread apathy can undermine business performance, particularly as companies increasingly look to their workforces to drive productivity gains and spur innovation,” she added.

Mercer is a global provider of HR and related financial advice, products and services, including outsourcing.

About the Author

Wendy Leavitt

Wendy Leavitt joined Fleet Owner in 1998 after serving as editor-in-chief of Trucking Technology magazine for four years.

She began her career in the trucking industry at Kenworth Truck Company in Kirkland, WA where she spent 16 years—the first five years as safety and compliance manager in the engineering department and more than a decade as the company’s manager of advertising and public relations. She has also worked as a book editor, guided authors through the self-publishing process and operated her own marketing and public relations business.

Wendy has a Masters Degree in English and Art History from Western Washington University, where, as a graduate student, she also taught writing.  

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