J.J. Keller has launched a new client services portal to keep its customers abreast of critical compliance work that is managed by J.J. Keller. The new J.J. Keller Client Information Center marks a significant upgrade to the current portal, the company said.
“Our clients entrust us with helping to manage critical work processes and documents, and it’s imperative that we keep them informed of the potential for non-compliance to regulations,” said Scot Rambo, J.J. Keller’s director of compliance services. “At a glance, our clients know if they have compliance issues and we work closely with them to fix those issues and mitigate risk that could cause significant fines, be harmful in litigation, or potentially shut down an operation.”
According to the company, the Client Information Center has a series of dashboards that provide visual snapshots of compliance, as well as links to detail for specific employees or records that require attention. Clients of Keller Services can contact their assigned client representative and also access the “Personal Assistant” feature in which compliance questions can be instantly messaged to Keller’s staff of regulatory experts, for answers or clarifications.
“The complexity of DOT regulations, combined with the risk that non-compliance can have on a brand, has produced significant growth for us in the past five years,” said Rambo.
J.J. Keller’s compliance services for the transportation industry include the management of driver qualification files, drug & alcohol program administration, log auditing, driver vehicle inspection report auditing, CSA program administration, vehicle titling, registration, and permitting. For human resource professionals, J. J. Keller oversees FMLA leave tracking, leave determination, documentation, and provides certification review.