Refrigerated truckload carrier Trailiner Corp. will be installing the R:COM monitoring solution from Blue Tree Systems. The fleet will install the system on its 325 trailers.
The system will help the fleet improve customer service, add cargo security for untethered units, and ensure efficient operation of refrigeration units, Blue Tree said.
“We chose Blue Tree’s R:COM system because its user interface and customer support stood out above the rest,” said Amber Edmondson, president of Trailiner. “Our goal in adopting this new technology for our fleet is to improve the service we provide our customers by offering up-to-date load location and temperature status. We also want to be able to monitor untethered trailers at customer facilities and give our maintenance department access to refrigeration unit alerts. Customer communication is our top priority and in a short period of time the Blue Tree R:COM system has already helped us provide comprehensive, up to the minute information to our customers.”
Trailiner, based in Springfield, MO, hauls commodities ranging from produce and grocery to pharmaceutical and retail goods.
The carrier is using a new integration enabled by Blue Tree that links the R:COM system’s data to its dispatch and enterprise management software from Strategy Systems.
“Our technology will provide Trailiner Corporation with real-time reefer trailer information that can be used to make quick, efficient decisions that result in improved productivity and reduce operating costs,” said L. T. “Chip” Powell, director of U.S. operations at Blue Tree Systems. “This visibility into trailer location and operating status will enhance the service Trailiner provides to the benefit of its customers, drivers and the entire fleet operation.”