Trucks at Work

  • Nov 30, 2015

    How shifting customer service perspectives may impact trucking

    Here are a few thoughts to consider regarding customer service in the trucking industry: Will customers pay more for better service? How do data privacy and security issues affect customer service? And, finally, will clients really tolerate more “automation” of customer service functions?...More
  • Nov 25, 2015

    Giving thanks and giving back

    I got an interesting note the other day from the RoadPro Family of Brands about how the impending Thanksgiving holiday – like most of American daily life – is closely connected to the trucking industry....More
  • Nov 24, 2015

    Five signs your trucking firm may need ERP

    Lots of folks in trucking – especially small carriers – may think they don’t need enterprise resource planning (ERP) systems, and for some very good reasons; the biggest, of course, being the price tag for such technology....More
  • Nov 23, 2015

    Another worry for trucking: The inside job

    A new global study indicates that 75% companies worldwide suffered from sort of fraud incident in the past year, a rise of 14 percentage points in just three years, with the biggest fraud threat coming from within....More
  • Nov 20, 2015

    Health and wellness efforts: Stuck in neutral?

    Apparently, the attempt to foster greater health and wellness among U.S....More
  • Nov 19, 2015

    Prepping trucks, trucking, and roads for Old Man Winter

    Already the snow is flying fast and thick in many parts of the U.S. this week, particularly in Colorado, where a brutal blizzard shuttered schools and stranded vehicles. Thus it’s high time to examine some of the ongoing winter preparatory activities across the transportation spectrum....More
  • Nov 18, 2015

    Report card on global cyber security isn’t good

    Well, this is both disheartening and unsurprising: information technology (IT) security professionals give global cybersecurity efforts a “C” in terms of readiness and response capability, with cloud computer infrastructure rating a “D” in terms of its cyber defenses....More
  • Nov 17, 2015

    Shrinking the wind tunnel, boosting the fuel savings

    Plunking down $30 million on a wind tunnel designed to test small-sized clay models of cars and light trucks might seem a bit rich for most of us (not for the federal government, of course) but General Motors, for one, believes such “reduced scale” wind tunnel testing will help it improve the aerodynamic profile of...More
  • Nov 16, 2015

    How do we balance freight and trade with security?

    In the wake of the deadly terrorist attacks in Paris this weekend, which left 130 dead so far and hundreds more injured, the question arises yet again for our nation: Can terrorists once again slip across our borders to commit similar atrocities? Does our border security again need tightening?...More
  • Nov 13, 2015

    Using a simulated city to test self-driving vehicles

    Here’s an idea: rather than work the bugs out of self-driving vehicles on real-word roads, why not used a “simulated urban environment,” complete with faux buildings and traffic lights?...More
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