Pitt Ohio is deploying an AI-enabled platform for dispatching, driver workflow, line haul, and telematics, from software provider Maven, to increase efficiency across its less-than-truckload fleet of over 1,700 trucks and 25 service centers.
Pitt Ohio President Chuck Hammel III said, “Our standards are extremely high, and Maven provides best-in-class technology for LTL, allowing us to run a safer, more profitable fleet. Maven is helping us improve the customer experience with reduced claims and a happy, safe fleet of drivers, and the benefits will multiply from here.”
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Pitt Ohio (No. 56 on the FleetOwner 500 For-Hire carriers) chose Maven due to its grid and map interfaces that improve dispatcher productivity, according to a Maven press release. Pitt Ohio also expects to improve the driver-to-dispatcher ratio, use less fuel, and utilize Maven’s performance data for driver and employee coaching. The driver app will be used for features such as HOS tracking and document imaging.
Maven’s platform combines input from Pitt Ohio dispatchers and drivers with machine learning technology to boost efficiency. Only 12% of the logistics industry currently deploys AI solutions, but predictions indicate this will jump to 60% by 2025, a representative for Pitto Ohio and Maven told FleetOwner.
“Maven understands LTL. Maven’s data-rich platform is helping us provide more accurate shipment updates and ETAs for an exceptional P&D experience for drivers and customers," Scott Sullivan, chief information officer and CFO for Pitt Ohio, said. "Other anticipated benefits from Maven include improvements in communication, HOS management, asset utilization and tracking, and intuitive dispatching for more optimal routes and pickups per day.”
“We’re proud to provide PITT OHIO with a premier P&D software platform to improve compliance, safety, and operations,” said Maven CEO Avi Geller. “We’re seeing strong interest from other top LTL fleets who are ready to offer their employees a modern P&D and line haul experience to automate repetitive work for smarter, faster exception management and enhance dispatching, routing, and the driver experience.”
