Both winners will receive a diagnostic laptop, electrical tools, branded items, and select merchandise of their choice for their entire shop.
Daimler Trucks North America (DTNA) recently hosted its annual Technician Skills Competition, which tests the abilities of technicians from Freightliner and Western Star dealerships as well as Detroit distributors in the United States and Canada to diagnose and repair a variety of DTNA’s vehicle and engine products.
Out of the 1073 participants who entered this year’s virtual competition and from the group of 28 finalists, two winners were chosen:
Both winners will receive a diagnostic laptop, electrical tools, branded items, and select merchandise of their choice for their entire shop.
“It required a lot of creativity to translate what normally would have been a hands-on and in-person event into a virtual competition,” said Mike Mallett, training programs manager for DTNA. “Because the technicians had to verbalize their rationale for all proposed actions, the virtual format afforded the judges fantastic insight into the diagnostics and troubleshooting approaches of those competing.”
Photo: Daimler Trucks North America
DTNA Technician Skills Competition judges collaborating online with participants.
This year’s competition began with a written exam in June, and culminated with the virtual “hands-on” round, with finalists completing the challenges at their respective locations. The Portland, Detroit, and Cleveland, North Carolina-based judges walked the finalists through different stations where they were evaluated on how accurately they were able to troubleshoot problems.
Photo: Daimler Trucks North America
Digital tools were employed for monitoring participant progress during the 2020 DTNA Technician Skills Competition.
“Congratulations to Kyle and Ryan for winning this year’s competition and thank you to all of our engine and vehicle technicians who continually provide our customers with the highest level of efficiency and expertise to maximize uptime,” added Mallett.
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