An electronic proof of delivery system that combines handheld devices running the Palm OS, a variety of wireless communications options and Web-based applications for both customers and fleet managers has been released by Nexiq Technologies.
The ePOD offers fleets routing, tracking and delivery management in a system that can be integrated with existing back office applications, according to the developer.
The onboard portions of the system consists of a Palm OS handheld that can be used to display routes, manifest and other driver information, as well as electronically capture signatures, scan barcodes and capture delivery information. Communication can be handled by hot-synching the unit via a cradle and serial port or by wireless local area and wide area networks.
Routes and manifests can be imported to the handheld from exiting order entry or route optimization systems, according to Nexiq, or created with ePOD’s route manager tools. At the point of delivery, the unit prompts drivers on delivery details and can be used to capture shortages and delivery times. The system also features a configuration component that allows fleets to set up screen windows and data captures for their particular operation.
Dispatchers access the route manager application with a Web browser, which allows them to monitor route progress and change assignments on the fly, as well as view route information by customer, account or order. Customers can also track delivery status via the Web with a publicly accessible locator service.
