Clark: Nine strategies to assess and strengthen company culture
Let’s face it—running a business isn’t just about financial stability and strategic planning. While those things are essential, a strong company culture keeps an organization moving forward, especially when times get tough. When employees feel connected to their workplace culture, they’re more engaged, productive, and motivated—directly impacting them.
Company culture is more than just a set of workplace rules or expectations. It’s your company’s unique personality. It shapes how people interact and how decisions decisions a business ultimately stands for. The best company cultures don’t happen by accident. They are intentionally built, nurtured, and continuously assessed to ensure they align with the company’s mission and values.
So, how can you strengthen your company culture and keep it thriving? Here are nine strategies to help.
1. Define where you’re headed
First and foremost, clarify your mission, values, and vision. These foundational elements should guide everything from big-picture goals to day-to-day decisions. Employees should understand what your company stands for and where it’s going so they can see how their work fits into the bigger picture.
2. Hire people who fit
Bringing in new talent isn’t just about skills and experience; it’s also about attitude and alignment. When hiring, look for candidates who have the technical capabilities and share your company’s values. Employees who genuinely connect with your culture will be more engaged and invested in your company’s success.
3. Make onboarding meaningful
The onboarding process is your chance to set the stage for new employees. It should be more than just paperwork and policies; it should help new hires understand and embrace your company’s culture. Show them how their role contributes to the organization’s mission, and ensure they are supported from day one.
4. Lead by example
Company culture starts at the top. Leaders and managers set the tone, and their behavior influences everyone else. If you want a culture of transparency, collaboration, or innovation, you have to live those values yourself. Employees are more likely to embrace company values when they see leadership practicing those values.
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5. Weave culture into everyday decisions
Your company’s values shouldn’t just be words on a website. They should be reflected in daily decisions and actions. Whether choosing a new vendor, setting performance goals, or handling customer service, ensure your values are at the core of how business gets done.
6. Recognize and reward the right behaviors
People want to feel valued and appreciated. Recognizing employees for their hard work and embodying company values reinforces the culture you’re trying to build. Whether it’s a simple shoutout in a meeting, a bonus, or an employee appreciation event, showing recognition goes a long way in keeping morale high.
7. Listen to employee feedback
Your frontline employees have valuable insights into what’s working and what’s not. Make sure you’re creating space for open conversations—through surveys, one-on-one meetings, or team discussions. When employees feel heard, they’re more engaged and invested in the company’s success.
8. Track cultural performance
You can’t improve what you don’t measure. Track key performance indicators (KPIs) related to culture, such as employee engagement scores, turnover rates, and customer satisfaction. These metrics give you a pulse on how well your company culture is aligning wialigns goals.
9. Be willing to evolve
Company culture isn’t static; it should grow and evolve with your business. If something isn’t working, be open to making changes. Listen to feedback, analyze data, and take action when needed. A great company culture adapts to the needs of employees and the business over time.
Culture is an ongoing commitment
Building and maintaining a strong company culture doesn’t happen overnight—it’s an ongoing process. It requires intention, effort, and continuous reinforcement. But when done right, it creates a workplace where employees feel inspired, valued, and motivated to do their best work.
Ultimately, investing in your company culture is investing in your company’s future. By applying these nine strategies, you can create an environment where your employees and business thrive.