Image

YRC to provide handheld devices to drivers

July 30, 2012

YRC Worldwide will deploy more than 10,000 Intermec CN70e handheld mobile devices to drivers at its YRC Freight, Reddaway and Holland subsidiaries. The devices will enhance customer service and optimize pickup-and-delivery operations, YRC said.

Drivers will be able to more expediently enter shipment information and communicate it to the dispatch centers. The color and touchscreen device has image capture, scanning and GPS capability.

“With this technology, we are investing in a platform for the future to increase our business capabilities and provide our customers with the highest level of service,” said James Welch, CEO of YRC Worldwide. “By equipping our drivers with these state-of-the-art devices, we expect more on-time arrivals and more reliable service for our customers.”

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Take Control of Your Finances: A Practical Guide for Carriers in Trucking

This guide is designed to help you navigate these challenges, featuring strategies for automation, examples of effective tools, and a real-world success story from Phoenix Cargo...

Report: The 2024-2025 State Of Heavy-Duty Repair

Fullbay's fifth annual State of Heavy-Duty Repair compiles insights from almost 1,000 experts and over 3,500 shops. If you aren't leveraging these proven data points, your competition...

Guide For Managing Maintenance

The Guide for Managing Maintenance is a comprehensive resource designed to help fleet managers improve their maintenance operations, reduce downtime, and lower overall fleet costs...

The Road Ahead: 2025 Trucking and Fleet Insights

Discover how fleet operators are impacted by challenges like driver onboarding delays and complex compliance, and the critical need for technology to boost efficiency and cut ...