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6724ddfe3d7e77753315f3c7 Fleetsexplained 11

Fleets Explained: What is cargo theft?

Nov. 1, 2024
Cargo theft’s effect on the trucking industry is only growing. Understanding how thieves can prey on trucking freight using old and modern means is the first step in combating the crime.

According to Amarok, other commonly targeted commodities are alcohol and tobacco. Amarok claims thieves target goods in high demand, making it easier to get rid of the cargo after it’s stolen.

When and where does cargo theft occur?

According to CargoNet’s most recent data, cargo theft is most likely to occur at distribution centers. The second most likely location is at truckstops.

More specifically, areas that see increased cargo theft include Southern California, Texas, Florida, Georgia, Memphis, and Chicago, according to Cornell. But this doesn’t mean other areas are safe from cargo theft.

According to Amarok, the peak season for cargo theft is from Labor Day through Christmas, because the shipping of goods increases before the holiday season.

See also: Cargo theft trends: Motor carrier number manipulation is on the rise

How can you prevent cargo theft?

As thieves become more sophisticated in their methods, cargo theft prevention isn’t easy or foolproof. But there are strategies fleets can take to prevent cargo theft, with knowledge and awareness being the most important tools of prevention.

  • Locks: To prevent straight cargo theft, fleets can use hard locking devices and rear door locks on their trucks.
  • Asset trackers: Tracking devices can help fleets locate trucks, cargo, trailers, and more. 
  • Established relationships: While not foolproof, it’s generally safer to work with drivers, brokers, shippers, etc., that you’ve worked with previously and trust. When you do need to work with someone new, it’s important to vet them thoroughly to ensure they are who they say they are. 
  • Communication: Communication within a fleet is vitally important. The scenario where a bad actor gains access to a driver’s phone number and calls them with directions to take the cargo to another facility can easily be resolved with the driver calling their dispatcher or the original broker who facilitated the load.
  • Education: Fleets need to stay current on cargo theft trends. Everyone from executives to drivers need to know what to be on the lookout for. 
  • Plan: According to Cornell, it’s essential to have good processes and procedures in place regarding cargo theft. You don’t want to have to figure out how to handle cargo theft after it happens; you should already know exactly what steps must be taken.
  • Prevention culture: Cargo theft prevention can’t be the responsibility of one person or just part of the industry. Given how sophisticated cargo thieves have become, a whole industry approach is needed to stop them, similar to how fleets tout having “safety cultures,” prevention cultures are needed as well.

This isn’t an exhaustive list, but these are some of the techniques that can be used to prevent cargo theft.

What do you do when cargo theft happens?

But no matter how proactive you are in prevention strategies, cargo theft can still happen. After a case of cargo theft, it’s important to notify law enforcement. Unfortunately, communication with law enforcement can be tricky for fleets due to miscommunication and misunderstanding. Here are some tips from Keith Lewis, CargoNet’s VP of operation, during a TCA webinar on how to better communicate with law enforcement so they can investigate cargo theft more efficiently:

  • Find the right jurisdiction. When cargo theft occurs, every second counts. According to Lewis, it’s more time-effective to research the correct jurisdiction and contact them rather than just calling 911 immediately. This ensures you talk to the right person first. In the webinar, Lewis said to contact law enforcement both in the area where the cargo is stolen and where the cargo is supposed to go.
  • Choose your words carefully. Don’t use industry jargon when reporting cargo theft. Lewis recommends researching the correct penal code for the state and using the same language when reporting to law enforcement. That way, there’s no confusion over what crime has occurred.
  • Get a case number. According to Lewis, you can’t file an insurance claim without a case number. A case number also allows you to escalate your case to a detective if necessary. If law enforcement insists your case is a civil matter and refuses to give you a case number, Lewis recommends getting a computer-assisted dispatch number instead.
About the Author

Jenna Hume | Digital Editor

Digital Editor Jenna Hume joined FleetOwner in November of 2o23 and previously worked as a writer in the gaming industry. She has a bachelor of fine arts degree in creative writing from Truman State University and a master of fine arts degree in writing from Lindenwood University. She is currently based in Missouri. 

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