Ryder has launched a mobile maintenance service, Torque, available at business locations with no long-term contract, the company announced.
Torque provides a portfolio of maintenance solutions with Ryder’s fleet of mobile maintenance trucks. Solutions offered through Torque include preventive maintenance services to trucks, trailers, and liftgate applications, as well as maintenance for tires, lighting, brakes, A/C, exhaust, suspension, door, camera, electronic logging devices, and collision avoidance systems.
Torque is available in Georgia, Oklahoma, Florida, Texas, South Carolina, and North Carolina, with plans to expand into Virginia, Maryland, Kentucky, Indiana, Arkansas, and Tennessee over the next 12 months.
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“Combining the convenience of mobile maintenance with the simplicity of a transactional model allows us to deliver a superior service to retail maintenance buyers,” says Jordan Wagner, VP and general manager at Torque. “Torque by Ryder is the future of uptime for commercial fleets that do not want to commit to a long-term maintenance contract, while still receiving a service that is backed by Ryder.”
Torque operates separately from Ryder’s existing fleet maintenance locations and with a separate vehicle technician workforce to allow for a transactional experience. It will provide off-hours maintenance, minor repairs, and Federal DOT inspection services for fleets and trailers.
“Driven by the growing demand for agile technology-based solutions, Torque by Ryder was created to provide fleet managers with a new and more convenient way to procure retail maintenance that maximizes fleet uptime,” says Rob Pluta, VP and chief technology product officer for Ryder’s Fleet Management Solutions business unit. “In addition, self-service capabilities are at the forefront with Torque by Ryder, enabling a seamless retail maintenance interaction between customers and industry-leading Torque by Ryder technicians.”
