From left: Scott Williams, director, southern region, Carrier Transicold; Carrier Transicold South’s Steve Johnson, regional sales manager; Shirley Hall, human resource manager; Bruce MacDonald, president; Hugh Giles, vice-president of sales; Tony Ganier, executive vice-president of operations; David Appel, president, Carrier Transicold & Refrigeration Systems; and Joe Porto, director of sales, Carrier Transicold.Carrier Transicold South, Lake City GA, was named Carrier Transicold’s 2014 North America Dealer of the Year, and Autofrio Importacion, Guatemala, was named 2014 Latin America Dealer of the Year at the recent annual meeting of Carrier Transicold’s Americas Truck/Trailer/Rail dealers.
Also at the meeting, Carrier Transicold of Upstate New York, Syracuse NY, received Carrier Transicold’s “Extra Mile” Award in recognition of outstanding customer service. A total of 78 awards were presented to 47 dealerships and three individuals for 2014 performance, business development, and personal achievement.
This is the second dealer of the year recognition for Carrier Transicold South, having also won the award for 2005. Carrier Transicold South, based in the Atlanta metropolitan area, serves most of Georgia and parts of Tennessee.
Tom Spencer, dealer network manager, Carrier Transicold, gave high praise to Carrier Transicold South for achieving “a trifecta” in exceeding key metrics: a Quota Buster Award, a Triple-Double Award, and a NextLevel2 Platinum Award, which is a prerequisite for achieving Dealer of the Year recognition. NextLevel2 Platinum level is awarded for achievements in customer satisfaction, business investment, service proficiency, sales performance, and growth.
The Latin America Dealer of the Year Award is the first for Autofrio Importacion, which also received a NextLevel2 Perfect Score Award and a Quota Buster award.
This event was attended by Carrier Transicold dealer representatives from the United States, Canada, Mexico, the Dominican Republic, Costa Rica, Honduras, Guatemala, Brazil, Ecuador, and Venezuela. It also recognized three individuals: Jonathan Boucher of Nordic Refrigeration, Saint-Laurent, Quebec, was named Dealer Sales Manager of the Year; Mike Wooster of Keizer Refrigeration, Sioux City IA, was named Dealer Parts Manager of the Year; and Joe Sweeney of Williams Carrier Transicold, Jeffersonville IN, was named Dealer Service Manager of the Year.
To learn more, access www.transicold.carrier.com.
