Motorcity Systems, a provider of software and integration solutions for trucking companies, in partnership with Eleos, are offering new automated communication features that can benefit fleets and drivers that use the Eleos mobile platform.
Additionally, Motorcity Systems has integrated Drivewyze via its TORQUE integration platform, and this integration now supports the Drivewyze service enabled through the Eleos workflow app.
Motorcity Systems stated that it has fully integrated its RELAY messaging solution with the Eleos platform to take dispatch-driver communication and workflow optimization to the next level. The RELAY system is integrated with numerous third-party ELD telematics, mobile communications platforms and devices, as well as new or legacy transportation management software (TMS) systems that fleets use. RELAY gives dispatchers visibility across these different communications devices and platforms, the company noted.
With RELAY, fleets can organize drivers in groups to track conversations and the completion of digital forms on a visual timeline. Visual and audio cues alert dispatchers and drivers when new messages are received. RELAY also has real-time chat, group messaging, and a powerful search engine, among other easy-to-use features.
“We built RELAY to address the communication and messaging problems that motor carriers and drivers experience with traditional TMS and back-office systems,” said Bob Stemple, co-founder and president of Motorcity Systems. “RELAY removes the delay in message delivery seen in legacy systems and eliminates lost messages or texts by integrating these into one unified messaging—bridging the after-hours communication gap. A real-time integration with Eleos’ workflow app is a powerful solution that solves these messaging issues while allowing dispatchers to stay engaged by having real time visibility of driver locations, hours-of-service and contact information within the solution.”
