Manager: Mark Pyne Title: Owner and president Fleet: Mark’s Disposal, Beverly, MA Operation: A demolition and disposal company operating four sport utility vehicles, a dump truck, and two roll-on/roll-off dumpster trucks Problem: When a small business focuses on charging forth to best serve its customers, mundane vehicle-maintenance tasks such as changing engine oil can slip so far down the “to-do list” that they threaten long-term consequences. Mark Pyne has learned ...

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