Fleet services provider ARI has made two promotions within its Canadian operations. Rick Tousaw has been promoted to senior vice president and general manager of ARI Canada and Craig Balfour has been promoted to vice president of sales for ARI Canada.

“We’re incredibly pleased to have Rick and Craig stepping into these new roles,” said Chris Conroy, executive vice president of global operations. “I think both have already demonstrated that they will bring exceptional expertise and an experienced perspective to bear on behalf of ARI Canada and I am looking forward to working with them and continuing to deliver unique, customized fleet solutions to all of our customers.”

Tousaw will have responsibility for all of ARI Canada’s operations, which will include direct oversight of and support for the new North American operational team. Tousaw, who most recently served as the vice president of sales and marketing for ARI Canada, joined the company in 2010 as vice president of operations.

Balfour now will have responsibility for the sales team and all sales related activities in Canada. He joined ARI Canada in December 2012 as director of sales development. Balfour has extensive sales and operations experience, working first with Quaker Oats and then with Molson Coors for a decade in a variety of strategic business roles.