Shop talk—the best kind, anyway—has always revolved as much around safe operations as vehicle uptime and cost control.  But since the Federal Motor Carrier Safety Administration (FMCSA) rolled out its Compliance, Safety, Accountability (CSA) compliance program, fleet owners have had to absolutely ensure that their maintenance personnel are walking the walk and not just talking the talk. That’s because sharp eyes at work in the shop are crucial to checking the painful ...

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