Jump Technologies (JumpTech) recently announced that it has added mapping capability to JumpTrack, its cloud-based, automated proof-of-delivery (POD) solution that leverages standard smartphones and tablets to enable drivers to capture signatures while allowing customers to check delivery status. The POD function now also records the actual geo-location of where the signature was captured.
According to JumpTech, recording the location bolsters customer confidence in the POD by eliminating any doubt that a driver may have captured the signature while at a location other than the customer’s place of business. Web-based access to real-time, map-based vehicle location information is a powerful customer service and retention tool, the company noted, that can help eliminate calls to drivers, reduce service costs and improve efficiency, including for adjusting routes for unscheduled pick-ups and deliveries.
“Our new GPS location capability helps fleet managers gain better control of their fleets and identify drivers that may not be efficient with their routes,” JumpTech president and CEO, John Freund, said. “This information is critical for enabling growth—more deliveries—without an investment in new trucks. Our customers know where their vehicles are at anytime and see the exact routes their drivers drove during the day. In combination with our delivery efficiency report, a fleet manager sees the exact order in which drivers drove their routes, the amount of time between stops and the actual route they drove to each stop.”