"Our vehicles serve as a workplace, so it makes sense to use them as the hub of our field service activities,” says Dave Fisher, fleet manager at PNM Resources, an investor-owned energy holding company in Albuquerque, NM. “The key is to get all of the systems we have in use to work together, to communicate and share data, and not operate as separate silos of information.” To that end, PNM Resources has embarked on a pilot project to evaluate a connected bucket truck ...

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